About Joes Pack & Move | Lubbock, TX Mover
Lubbock Movers with Community Roots
Established in 2006, Joes Pack & move has steadily grown from a small local mover into a full-service moving company known throughout Lubbock and surrounding areas for professionalism, integrity, and consistent results. Founded on the belief that every move deserves respect, our team treats each client’s possessions as if they were our own — wrapped, secured, and transported with care.
Our Purpose
Our mission
Our mission is simple: to provide reliable, transparent, and efficient moving services that remove stress from relocation. We aim to be Lubbock’s go-to moving partner for families and businesses by delivering on-time service, clear communication, and damage-free moves.
Core values that guide our work
Respect
Accountability
Safety
Community
Continuous improvement
Our mission
Our mission is simple: to provide reliable, transparent, and efficient moving services that remove stress from relocation. We aim to be Lubbock’s go-to moving partner for families and businesses by delivering on-time service, clear communication, and damage-free moves.
Our People
Our team — trained, professional, and local
Our movers are background-checked, trained in packing and lifting techniques, and experienced with the breadth of move types we handle: apartments, single-family homes, corporate offices, retail relocations, and specialized moves (pianos, antiques, and fragile items). We provide crew leaders who coordinate on-site, ensuring inventory control and a single point of contact throughout your move.
Why experience matters in a moving company
Every move presents unique challenges — narrow stairways, tight parking, sensitive electronics, or fragile heirlooms. Experience equips a moving team to think ahead, sequence loads to avoid damage, and adapt quickly when a plan needs to change. Joes Pack & move’s decade-and-a-half of operations means we’ve handled thousands of moves, learned the most efficient workflows, and refined our customer communications so you always know what to expect.
Our People
Company milestones & experience
2006
Joes Pack & move founded in Lubbock, TX to serve local moving needs.
2008–2012
Expanded service offerings to include commercial and business moves.
2015
Investment in upgraded trucks and industry-grade materials to improve item protection.
2018–2022
Grew fleet and crew size to better handle long distance and larger commercial accounts.
Today
A trusted local business with a reputation built on repeat customers, referrals, and consistent delivery.
Community involvement
As a locally based business, we invest in our community. We support neighborhood events, assist with non-profit relocations where possible, and prioritize building relationships with property managers, realtors, and local businesses. Our commitment to Lubbock is reflected in how we hire locally and respond to community needs.
Safety, training, and equipment
Safety is central to our operations. We provide ongoing training for safe lifting, the correct use of moving tools (dollies, straps, and furniture slides), and protocol for handling fragile or hazardous items. Our fleet includes appropriately sized, well-maintained trucks to protect items during transit, and we use furniture pads, shrink wrap, and industry-grade packing supplies to prevent scuffs and damage.
Sustainability practices
We work to reduce waste by offering reusable moving materials when possible and ensuring responsibly sourced packing supplies. Where customers prefer, we supply eco-friendly boxes and materials. Our drivers follow efficient routing practices to reduce fuel consumption across our jobs.
How we handle customer service and complaints
Customer satisfaction is a priority. From your initial estimate through delivery, our staff aims for clear communication. If an issue arises, we document damages, coordinate next steps, and work quickly to reach fair resolutions. We provide contact lines for after-hours concerns and follow up after delivery to ensure everything was completed as agreed.
Why customers choose us
- - Local expertise and long-standing presence in Lubbock.
- Honest pricing and clear estimates.
- Trained teams that protect belongings from pickup to delivery.
- Flexibility across residential and commercial moves.
- Responsive customer support throughout the moving timeline.
Frequently asked questions about our company and operations
We have served Lubbock and the surrounding region since 2006.
Yes. Our movers receive regular training and our company carries liability coverage. We will review your coverage options during the estimate and can discuss supplemental valuation for high-value items.
Yes. With proper planning, equipment, and handling, we manage specialty items. We recommend discussing these items during your initial estimate so we can prepare the right crew and materials.
Yes. We handle business moves, office relocations, and commercial client schedules that minimize downtime and protect company assets.
Yes. We provide local and long-distance moving services. For long-distance moves, we create tailored quotes based on inventory and distance.
